Any ideas, suggestions, or other help we can get from our clients are always appreciated. We like to work in tandem with our clients. Oftentimes, a client holds back information, intentionally or unintentionally. Sometimes they don't know that information that they have could be very important in solving the case. It's better to have too much information than not enough. It's better to let the professional investigator decide what's not important.
At times, a client will criticize us for the way we approach a case. Confidentialality is very important to us. Going head-strong into a case will often blow it, making any ongoing efforts futile. At Sherlock Investigations, we've had many years of experience in all sorts of investigations, and know how to start and complete an investigation.
Usually, time is not critical, so it's better to let us go about solving a case methodically rather than rushing in haphazardly and messing everything up. Sometimes we get cases that were handled by another investigative agency that so botched-up everything that we have a difficult time developing the case any further.
In rush cases, we may charge more, because we have to put aside other cases we're working on to give all of our attention to the rush case. While we're not perfect, our goal is to please our clients. This is what we strive for.
Remember, what you see on TV isn't real. Most cases are not solved in the manner depicted, or in 22 to 44 minutes.
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